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PatientPing & Aetna
Powered by the largest, most diverse care collaboration network, PatientPing provides real-time alerts to health plans and providers when a member presents to the ED, or has any type of acute or post-acute event. This enables health plans to better manage high-risk populations, reduce unnecessary ED visits, prevent avoidable admissions and readmissions, as well as improve connectivity to community-based providers post-discharge.
We partner with 8 of the 10 largest national health plans in the country and have an existing enterprise contract with Aetna/CVS that lets us scale across markets in a turnkey manner.
To assist case managers in community engagement efforts with provider and hospital partners, including collaborative utilization review, complex case management, and planning discharges from day one through real-time ED presentation and inpatient admission notifications.
To identify in real-time (versus weeks or months later via claims data) when members present, admit, and discharge at the ED or hospital, including those in specific disease or care-management programs, such as asthma, COPD, heart failure, and pregnancy programs.