Employee Spotlight Series:

Brad Shaw, Director of Engineering at PatientPing

Brad Shaw, Director of Engineering

PatientPing was born out of the realization that patients get better care when their providers work together. What started as an idea at a kitchen table near Fenway Park has since evolved into a network of thousands of providers across the country coordinating care.

Five years since starting, our team of 100+ employees comes together every day in our Boston headquarters with the singular goal of connecting providers to seamlessly coordinate patient care. Our values–grit, rigor, ownership, authenticity and humility–unite us to persevere through the difficult and gratifying journey of improving healthcare for all.

In our latest Employee Spotlight Series, we sat down with Brad Shaw, PatientPing’s director of engineering. Brad oversees the software development teams at PatientPing, who work closely with the PatientPing product team to build and support internal and customer-facing products. Brad joined PatientPing in October of 2017.

    1. Tell us about your career and what you were doing before PatientPing. 

      For the past 20 years, I’ve worked in web application development in various roles. I focused on software development consulting for nearly 8 years, and covered clients ranging from financial services, insurance, media, and government. Prior to joining PatientPing, I was responsible for building and growing operational engineering teams at Wayfair. What drew me to PatientPing was the idea that I would be working to help improve care coordination in the healthcare industry. I was excited about how much PatientPing had already achieved in such a short time since being founded.

    2. What makes a successful and efficient engineering team, and what are some of your favorite organizational models? 

      We hire engineers who are focused on delivering impactful features that allow us to attract new customers and delight existing ones. We measure and improve our capabilities over time, and challenge ourselves, while constantly supporting each other with constructive feedback and praise. My favorite organizational model is having small teams that are empowered to move quickly toward their goals by keeping dependencies at a minimum and aggressively measuring their achievements against business goals.

    3. How are you looking to build and scale your team?

      We look to scale by challenging existing engineers with opportunities for internal growth and attracting new talent at all levels of career accomplishments.

    4. What is your favorite thing about working at PatientPing? 

      My favorite thing about working at PatientPing is the potential to radically improve the quality of healthcare delivery in the United States. I believe we have the leadership and skill sets necessary to define and build the first truly collaborative health platform for all participants in a patient’s continuum of care.

    5. What do you like to do in your free time?

      When I’m not at PatientPing, you can find me spending time with my family. I also like to participate in swimming or running competitions, and often explore personal tech projects related to home automation and arduino.  

    6. Are you hiring?

      Yes! We are hiring engineers who are great at solving problems and excited about creating meaningful change in the way healthcare information is shared.  We use modern technologies (Java, Kotlin, Spring Boot, React/Redux, Kafka, and more) and expect people to learn quickly and bring their own ideas to the table.  We are currently seeking full stack and principal engineers to join us, check out all job availability today!

    Interested in joining our team?

    View Open Positions