Case Study: How Harbor Health Plan Reduced Readmissions for High Utilizers.

For payers, lack of real-time data on members who frequently present to the ED can be a barrier to effective care coordination. Having access to real-time member information is necessary to improve outcomes and lower costs.

In this case study, you will learn how Harbor Health Plan uses PatientPing to:

  • Monitor high-risk and high-utilizing patients across the care continuum

  • Apply timely interventions using real-time member information and decrease ED visits for high-utilizing members

  • Identify members faced with behavioral health or socioeconomic issues to ensure appropriate services are provided






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