Services

Creating success at the start

At PatientPing, we meet our partners where they are in order to enable a product adoption process. We aim to seamlessly integrate our products into their current workflows. We’ve developed three product adoption processes, which paired with our onboarding support team, ensures early success and lasting engagement.

Services

Creating success at the start

At PatientPing, we meet our partners where they are in order to enable a product adoption process. We aim to seamlessly integrate our products into their current workflows. We’ve developed three product adoption processes, which paired with our onboarding support team, ensures early success and lasting engagement.

TechLaunch

A straightforward onboarding experience where users are trained on PatientPing to familiarize themselves with the interface and get up and running quickly.

TechLaunch Includes:

  • A Launch Specialist to provide support through go-live and adoption
  • Unlimited user accounts
  • Community webinar training for users
  • Access to our online learning portal and best practice guides
  • On-demand user engagement reports
  • A trial membership to our Leadership Roundtable series and community events

QuickLaunch

A tailored and individualized approach that matches support to the needs of your team.

Includes everything in TechLaunch plus:

  • Dedicated rollout support
  • Kick-off meeting to review and establish organizational goals and priorities
  • Workflow discovery and process mapping
  • Technical support for data connectivity and workflow discovery
  • Launch adoption dashboards to enhance engagement and realization of value

GuidedLaunch

A customized program focused on accelerating impact

Includes everything in QuickLaunch plus:

  • In-person training tailored to specific-use cases
  • On-site workflow assessment and post-live workflow optimization
  • Front-line and team-lead support to facilitate change management and adoption
  • Custom collateral and resources to support ongoing adoption and new hire training
  • Launch adoption dashboards to enhance engagement and realization of value
Request a Demo
Request a Demo
Request a Demo

TechLaunch

A straightforward onboarding experience where users are trained on PatientPing to familiarize themselves with the interface and get up and running quickly.

TechLaunch Includes:

  • A Launch Specialist to provide support through go-live and adoption
  • Unlimited user accounts
  • Community webinar training for users
  • Access to our online learning portal and best practice guides
  • On-demand user engagement reports
  • A trial membership to our Leadership Roundtable series and community events
Request a Demo

QuickLaunch

A tailored and individualized approach that matches support to the needs of your team.

Includes everything in TechLaunch plus:

  • Dedicated rollout support
  • Kick-off meeting to review and establish organizational goals and priorities
  • Workflow discovery and process mapping
  • Technical support for data connectivity and workflow discovery
  • Launch adoption dashboards to enhance engagement and realization of value
Request a Demo

GuidedLaunch

A customized program focused on accelerating impact

Includes everything in QuickLaunch plus:

  • In-person training tailored to specific-use cases
  • On-site workflow assessment and post-live workflow optimization
  • Front-line and team-lead support to facilitate change management and adoption
  • Custom collateral and resources to support ongoing adoption and new hire training
  • Launch adoption dashboards to enhance engagement and realization of value
Request a Demo

Partners using QuickLaunch experienced:

Partners using GuidedLaunch experienced:

Partners using QuickLaunch experienced:

Partners using GuidedLaunch experienced:

Enabling Long-Term Success

Our team is here to support you whenever your care coordination priorities change. Shifting focus to a new strategic priority and need help getting it operationalized? Does your team need more guidance to hit your existing goals? Have you experienced staff turnover and need a jump-start?

Launch Pax are operational guides – each focused on one use case and designed to help your team get the most out of PatientPing. Within each Pax we outline who should perform the work, recommended workflows and instructions for leveraging our platform, and the business impact these actions can drive.

Our Launch Pax library includes a guide for the following use-case:

  • Managing Readmission Risks

Partners using our Launch Pax saw:

  • An 18% reduction in hospital readmissions across their post-acute organization
  • A 25% reduction in SNF to hospital readmissions for ACO patients, across their preferred post-acute network

Each Pax is $500 and includes access for all users within your organization. Please fill out the form to the right to purchase!

Making an Impact, One Ping at a Time

Unity Point Health Logo

PatientPing has been an outstanding vendor to work with…they are responsive and technically knowledgeable. Because of this, our development time was significantly shorter than normal: just about 3 weeks of design, build and test.

UnityPoint IT Team

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