Services

Creating success at the start

At PatientPing, we meet our partners where they are in order to enable a product adoption process. We aim to seamlessly integrate our products into their current workflows. We’ve developed three product adoption processes, which paired with our onboarding support team, ensures early success and lasting engagement.

Services

Creating success at the start

At PatientPing, we meet our partners where they are in order to enable a product adoption process. We aim to seamlessly integrate our products into their current workflows. We’ve developed three product adoption processes, which paired with our onboarding support team, ensures early success and lasting engagement.

TechLaunch

A straightforward onboarding experience where users are trained on PatientPing to familiarize themselves with the interface and get up and running quickly.

TechLaunch Includes:

  • A Launch Specialist to provide support through go-live and adoption
  • Unlimited user accounts
  • Community webinar training for users
  • Access to our online learning portal and best practice guides
  • On-demand user engagement reports
  • A trial membership to our Leadership Roundtable series and community events

QuickLaunch

A tailored and individualized approach that matches support to the needs of your team.

Includes everything in TechLaunch plus:

  • Dedicated rollout support
  • Kick-off meeting to review and establish organizational goals and priorities
  • Workflow discovery and process mapping
  • Technical support for data connectivity and workflow discovery
  • Launch adoption dashboards to enhance engagement and realization of value

GuidedLaunch

A customized program focused on accelerating impact

Includes everything in QuickLaunch plus:

  • In-person training tailored to specific-use cases
  • On-site workflow assessment and post-live workflow optimization
  • Front-line and team-lead support to facilitate change management and adoption
  • Custom collateral and resources to support ongoing adoption and new hire training
  • Launch adoption dashboards to enhance engagement and realization of value
Request a Demo
Request a Demo
Request a Demo

TechLaunch

A straightforward onboarding experience where users are trained on PatientPing to familiarize themselves with the interface and get up and running quickly.

TechLaunch Includes:

  • A Launch Specialist to provide support through go-live and adoption
  • Unlimited user accounts
  • Community webinar training for users
  • Access to our online learning portal and best practice guides
  • On-demand user engagement reports
  • A trial membership to our Leadership Roundtable series and community events
Request a Demo

QuickLaunch

A tailored and individualized approach that matches support to the needs of your team.

Includes everything in TechLaunch plus:

  • Dedicated rollout support
  • Kick-off meeting to review and establish organizational goals and priorities
  • Workflow discovery and process mapping
  • Technical support for data connectivity and workflow discovery
  • Launch adoption dashboards to enhance engagement and realization of value
Request a Demo

GuidedLaunch

A customized program focused on accelerating impact

Includes everything in QuickLaunch plus:

  • In-person training tailored to specific-use cases
  • On-site workflow assessment and post-live workflow optimization
  • Front-line and team-lead support to facilitate change management and adoption
  • Custom collateral and resources to support ongoing adoption and new hire training
  • Launch adoption dashboards to enhance engagement and realization of value
Request a Demo

Partners using QuickLaunch experienced:

2x stronger user engagement in the product
Immediate insight into network utilization and readmissions
Saves hours of staff time in chart review, training towards key care team and encounter details

Partners using GuidedLaunch experienced:

Up to 3x stronger user engagement in the product
20% drop in Readmissions Rate over 3 months
Saved hours of staff time in chart review, training towards key care team and encounter details

Partners using QuickLaunch experienced:

2x stronger user engagement in the product
Immediate insight into network utilization and readmissions
Saves hours of staff time in chart review, training towards key care team and encounter details

Partners using GuidedLaunch experienced:

Up to 3x stronger user engagement in the product
20% drop in Readmissions Rate over 3 months
Saved hours of staff time in chart review, training towards key care team and encounter details

Making an Impact, One Ping at a Time

Unity Point Health Logo

PatientPing has been an outstanding vendor to work with…they are responsive and technically knowledgeable. Because of this, our development time was significantly shorter than normal: just about 3 weeks of design, build and test.

UnityPoint IT Team

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