Press release

PatientPing’s National Community of ACO Providers Generate More than $270 Million in Shared Savings

Care coordination technology company aids its ACO provider network in achieving significant shared savings for 2017

BOSTON— (October 10, 2018) – PatientPing, a health technology company that connects providers to seamlessly coordinate patient care, would like to congratulate its national network of Accountable Care Organizations (ACOs) for generating more than $270 million in shared savings in 2017 in the Medicare Shared Savings Program (MSSP). The care coordination technology company’s ACO network includes thousands of providers that participate in the MSSP and other innovative value-based-care delivery models.

”Patients transitioning across care settings are most at risk for readmissions, medication errors, and changes in providers, which can all lead to undesirable health outcomes and high costs,” said Denise Patriaco, Administrative Director at Hackensack Alliance ACO. “At Hackensack Alliance, we want to be sure that we keep a hand on the patient as they move from the hospital or ER to subacute care and then back home, with or without home health services. PatientPing has allowed us to keep track of a much larger segment of our population than we were able to before and has greatly assisted our ACO in decreasing overall readmissions.

“Prior to this, we simply didn’t know when patients were leaving various care settings. PatientPing has given us insight into patient movement through the healthcare continuum, and we can now stay in touch with patients and their families to help them navigate what can be a very complicated time. The ability to track patients has decreased our ED visits and readmissions and has helped us lower length of stay in our sub-acute facilities. An added benefit is that, with PatientPing, our care coordination team is more efficient, and their work satisfaction has increased since they are no longer spending so much time checking multiple reports from hospitals, physicians and payers. Now they can spend more time talking to and meeting with patients.”

Forty percent of the top 25 ACOs among those that earned shared savings in the MSSP are part of the PatientPing network. Through its real-time notifications and critical patient information, PatientPing helps its customers by improving care quality for patients while reducing unnecessary costs and readmissions.

”Improving quality of care and reducing costs for Medicare patients requires strong leadership, focus, innovative care delivery models, and an inspired team of front-line providers delivering high-quality, compassionate care,” said PatientPing CEO Jay Desai. “This isn’t easy. We are honored to support such an extensive community of forward-thinking providers working together to coordinate care and in turn, help lower costs and improve outcomes.”

ACOs, hospitals, post-acute-care providers, community physicians and payers all use PatientPing to collaborate on patient care across the healthcare continuum through Pings–real-time notifications when patients receive care–and Stories–clinical information that delivers important patient context at the point of care. The platform also provides customers with insights on patients’ movement across the care continuum, while increasing engagement among acute, post-acute, and ambulatory providers as well as across entire provider networks.

About PatientPing
PatientPing is a Boston-based care coordination platform that reduces the cost of healthcare by seamlessly connecting providers to coordinate patient care. The platform allows providers to collaborate on shared patients through Pings–real-time notifications when patients receive care–and Stories–important patient context at the point of care–and allows provider organizations, payers, governments, individuals and the organizations supporting them to leverage this real-time data to reach their shared goals of improving the efficiency of our healthcare system. For more information, please visit