Press release

Mercy Health Network Partners with PatientPing to Improve Transitions of Care Across Iowa

Health Technology Company Expands National Footprint by Launching in Iowa Through Partnership With Mercy Health Network

BOSTON— (January 3, 2019) – PatientPing, a health technology company that connects providers to seamlessly coordinate patient care, today announced its launch in the state of Iowa through its partnership with the Mercy Health Network (MHN), and its accountable care organization (ACO), Mercy ACO. Building on the regional health system of Mercy Health Network, Mercy ACO is an integrated delivery system with locations throughout Iowa and Northeastern Nebraska. The partnership with PatientPing will enable Mercy Health Network to succeed under its value-based care initiatives, while also focusing on its priority of personalizing patient care.

Through Pings–real-time notifications when patients receive care–and Stories–important patient context at the point of careMercy ACO will be able to gain insight into patient movement throughout the continuum, both inside and outside of the ACO’s network. Additionally, MHN will gain greater visibility into their post-acute network (PAC), allowing them to better manage costs and improve care for the patients they serve in order to succeed under value-based programs.

“Our new partnership with PatientPing will instantly inform our network and providers across Iowa about transitions of care, improving their ability to support patients on the road to better health,” said David Swieskowski, MD, president of the Mercy ACO. “The availability of ADT data from PAC facilities will also make it easier for our ACO to manage under shared-savings contracts, both with the Medicare Shared Savings Program and commercial insurers.”

“We are excited to be expanding our national footprint into Iowa through this unique partnership with Mercy Health Network,” said Jay Desai, CEO of PatientPing. “By providing Mercy Health Network with increased visibility within our broader Midwest community, we hope to contribute to their efforts of improving quality of care for the patients it serves throughout the state.”

PatientPing’s nationwide network includes tens of thousands of providers. PatientPing is rapidly accelerating its nationwide expansion so that any providers who share patients anywhere in the country can coordinate care with one another.

About Mercy Health Network
Mercy Health Network is a partnership between two of the nation’s largest Catholic healthcare systems–Catholic Health Initiatives and Trinity Health. This partnership created a regional health system consisting of more than 40 hospitals, 230 clinics and more than 20,000 colleagues serving Iowa and communities in surrounding states. To learn more, go to A recognized leader in improving community health, MHN also includes Mercy ACO, which is one of the most successful ACOs in the U.S.

About Mercy ACO
The Mercy ACO is comprised of 195 Participant Organizations employing over 3,500 providers organized into seven regional clinically integrated networks throughout Iowa and Northeastern Nebraska. Today Mercy ACO manages 20 value based and shared risk agreements with over 300,000 attributed members. Medicare and other health insurers report Mercy ACO has reduced healthcare expenditures by greater than $100 million for Iowan’s since 2012. 

About PatientPing
PatientPing is a Boston-based care coordination platform that reduces the cost of healthcare by seamlessly connecting providers to coordinate patient care. The platform allows providers to collaborate on shared patients through Pings–real-time notifications when patients receive care–and Stories–important patient context at the point of care–and allows provider organizations, payers, governments, individuals and the organizations supporting them to leverage this real-time data to reach their shared goals of improving the efficiency of our healthcare system. For more information, please visit