Press release

PatientPing and VITL Working Together Successfully to Advance Patient Care Coordination and Further Interoperability Efforts on a Statewide Level, with Participating Organizations Reaping Immediate Benefits from Adopting PatientPing

Boston, MA (September 28, 2016) – PatientPing, a health technology company that connects providers to seamlessly coordinate patient care, announced today that within a few short months, over 400 provider sites across New England have been notified through PatientPing that their patients have been seen at Vermont hospitals, thus allowing for the collaboration of providers across state lines. In the six months since go-live, and using an information stream provided by Vermont Information Technology Leaders, Inc., PatientPing has logged over 62,000 notifications on approximately 12,000 Vermonters, helping providers improve the quality and safety of patient care. This milestone represents a huge step forward in achieving higher quality care through better patient care coordination in the state.

“The rapid adoption of PatientPing’s groundbreaking technology in Vermont demonstrates health care providers’ commitment to improving collaboration around patient care, with the goal of improving quality and outcomes,” said John K. Evans, president and CEO of Vermont Information Technology Leaders, Inc. (VITL), a nonprofit organization that supports data sharing for health care in Vermont.

“With the support of VITL, we see dramatic improvements in care coordination for these patients, which means healthier populations overall,” said Jay Desai, co-founder & CEO, PatientPing. “VITL and the State of Vermont have been incredible partners and we’re excited to continue supporting their efforts to transform their health care delivery system.”

PatientPing enhances medical information transparency between health care providers. Upon joining PatientPing, providers receive “Pings,” or real-time notifications, whenever their patients receive care at a wide range of facilities. Nicole Keaty, RN, Telehealth Manager at Central Vermont Home Health & Hospice, explains, “PatientPing gives us the ability to quickly follow up with a patient when they are readmitted to a hospital. I believe this greatly enhances continuity of care, and patients are really appreciative when we reach out.”

In one patient case at Central Vermont Home Health & Hospice, an 80-year-old male suffering from heart failure had been admitted and discharged from the hospital repeatedly over the course of one month. Keaty and her team received the notifications, and were able to follow up with the patient to check in on him. They were also able to help coordinate with his other health services to determine what resources he needed in order to stay healthy at home, such as regular phone check-ins and educational materials.

Keaty adds, “Managing chronically ill patients takes a village, and it’s important that their care teams are all on the same page. PatientPing helps us do just that.”

PatientPing’s nationwide community includes more than 15,000 providers and has a presence in Massachusetts, Connecticut, Michigan, Pennsylvania, Vermont and New Hampshire. PatientPing is backed by Google Ventures, F-Prime Capital, and First Round Capital. PatientPing is rapidly accelerating its nationwide expansion so that any two or more providers that share patients anywhere in the country can simply coordinate with one another.

About VITL:
Vermont Information Technology Leaders, Inc. (VITL) is a nonprofit organization that advances health care reform in Vermont. VITL assists Vermont health care providers with adopting and using health information technology, to improve the quality of care delivery, to enhance patient safety and to reduce the cost of care. VITL is legislatively designated to operate the statewide health information exchange (HIE) for Vermont, and is governed by a collaborative group of stakeholders including health plans, hospitals, physicians, other health care providers, state government, employers, and consumers. For more information, please visit

About PatientPing:
PatientPing is a Boston-based health technology company that is building a national community of engaged providers who are sharing information, coordinating care, and working together to get patients healthier faster. By joining the PatientPing community, providers get notified in real-time when their patients receive care elsewhere and are able to share care instructions with other providers. PatientPing’s national care coordination community includes physicians, nurses, case managers, and care coordinators across hospitals, emergency departments, accountable care organizations (ACOs), physician practices, skilled nursing facilities, home health agencies, inpatient rehabilitation centers, payers and other providers. By connecting care teams through real-time information sharing, PatientPing enables providers to deliver higher quality and more cost effective care, improving patient outcomes and experience. For more information, please visit