Press release

PatientPing Partners with Mercy Health to Enable Better Data Access and Improve Performance Under Risk-Based Contracts

Health Technology Company Helps Largest Health System in Ohio Manage Approximately 200,000 lives

BOSTON— (December 18, 2017) – PatientPing, a health technology company connecting providers to seamlessly coordinate patient care, today announced a new partnership with Mercy Health, a Catholic healthcare ministry serving Ohio and Kentucky, to enable real-time patient care coordination. With the PatientPing platform, Mercy Health can connect with both hospitals and post-acute care facilities to access and share data outside of their health system. This enables Mercy Health to support care transitions for their Medicare Advantage and Comprehensive Primary Care Plus (CPC+) patients, as well as those under their various bundled payment models. This real-time information allows the health system to take on more risk and improve performance under value-based care arrangements.

“At Mercy Health our focus is to deliver high quality patient care throughout the continuum and ensure integration, follow up and timely care occurs with all patients whether they are in the emergency department, hospital, in a skilled nursing facility or at home,” said Mercy Health Select Chief Quality Officer and President, Dr. S. Ramalingam. “Through the PatientPing platform, our clinical care teams now receive real-time information and notifications on their patients. As such, we are able to enhance care coordination so that we can be assured our patients are getting the best possible care and follow up at every step of their healthcare journey.”

Mercy Health is one of the largest nonprofit health systems in the United States with more than 450 health facilities, including 23 hospitals in Ohio and Kentucky. Initially, PatientPing will onboard providers within the Toledo and Cincinnati regions and have already more than 140 skilled nursing facilities joining the platform. Mercy Health expects to cover approximately 200,000 lives with PatientPing’s platform. The rollout will occur over the next several months before expanding to additional regions in Ohio and Kentucky.

“We are very excited to partner with Mercy Health to help significantly improve patient care across Ohio, Kentucky and wherever their patients travel,” said PatientPing CEO Jay Desai. “Mercy Health is an incredibly innovative anchor healthcare organization in Ohio that we’re honored to support and will further expand our community of providers coordinating care.”

PatientPing’s network includes tens of thousands of providers nationwide. PatientPing is rapidly accelerating its nationwide expansion so that any providers who share patients anywhere in the country can coordinate care with one another.

About Mercy Health
Mercy Health is the largest health system in Ohio and one of the top five employers in the state, with more than 33,500 employees serving communities throughout Ohio and in Kentucky. Mercy Health provided care for patients more than 6.3 million times in 2016. The system includes assets of $6.3 billion and nearly 500 care sites, including 23 hospitals, eight senior living communities, five hospice programs and seven home health agencies. Its clinically integrated network, Mercy Health Select, coordinates more effective and efficient care for more than 200,000 patients, saving money for taxpayers through the Medicare Shared Savings program. In keeping with its mission to improve the health of its communities, Mercy Health provides nearly $1 million per day in community benefit services. For more information, visit or connect with Mercy Health on Facebook, LinkedIn, Google+, Pinterest and Twitter (@LivingMercyHlth).

About PatientPing
PatientPing is a Boston-based health technology company that is building a national community of engaged providers who are sharing information, coordinating care and working together to get patients healthier faster. By joining the PatientPing community, providers get notified in real-time when their patients receive care elsewhere and are able to share care instructions with other providers. PatientPing’s national care coordination community includes physicians, nurses, case managers and care coordinators across hospitals, emergency departments, accountable care organizations (ACOs), physician practices, skilled nursing facilities, home health agencies, inpatient rehabilitation centers, payers and other providers. By connecting care teams through real-time information sharing, PatientPing enables providers to deliver higher quality and more cost-effective care, improving patient outcomes and experience. For more information, please visit