State-wide care coordination comes to North Carolina

Connecting North Carolina Providers For Seamless Patient Care

PatientPing & NCHA are partnering to connect North Carolina hospitals (ED & inpatient), SNFs, HHAs, and community providers to share real-time information to seamlessly coordinate patient care.


Overburdened clinicians have little time to assess a patient and make a care recommendation, but the patient’s history is unknown or spotty. which creates challenges.  Access the patient’s full story with PatientPing and spend less time doing detective work on a patient’s history, and more time on providing quality patient care.

PatientPing surfaces critical patient information directly to the ED provider or case manager to allow for care coordination to start directly from the emergency department. Providers don’t need more information, but they need the right information. PatientPing can help.

  • Receive critical patient information integrated into your workflow and accessed within your EHR
  • Identify high-utilizers to curb ED hopping, ED misuse, and potential drug-seeking behavior
  • Prioritize patients with risk-based flags and filters
  • Connect patients with social determinants to community resources
  • View prior acute (both ED and inpatient) and post-acute utilization from across North Carolina to streamline the discharge process
  • Enable timely communication with care team contact information
  • Increase collaboration with your post-acute community
  • Monitor risk- or disease-based patient populations important to your organization
  • Reduce costs while improving quality of care and patient experience

Join the North Carolina State-Wide Care Coordination Effort at No Cost

NCHA partnered with PatientPing to not only improve patient outcomes, but to transform care delivery across across the state.

Sign your participation agreement with the North Carolina Healthcare Association and join PatientPing at no cost to:

  • Find success in state-wide clinical improvement initiatives including reducing unnecessary ED utilization and readmissions
  • Combat the opioid epidemic and support efforts to curb drug-seeking behavior
  • Increase engagement and collaboration with providers across the continuum including other EDs and acute hospitals, skilled nursing facilities, home health agencies and community providers
  • Participate in monitoring disease-specific cohorts to improve North Carolina quality rankings (i.e. Pneumonia, Diabetes)

With over 50 hospitals currently participating, state-wide care coordination is possible.

Getting started is easy

  • Contact NCHA to receive and sign your Participation Agreement
  • Schedule a kick-off call with PatientPing
  • Get up and running with minimal work required from IT